Privacy Policy - Arya Samaj Pandit Ji

Last updated: 13 July 2027

AryaSamajPandit.com respects your privacy and aims to handle your personal information responsibly, transparently and securely.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when we may share it and what choices you have regarding your personal data.

This policy applies when you:

Visit AryaSamajPandit.com
Submit a booking or service enquiry
Contact us by phone, email or WhatsApp
Make a payment
Communicate with a Pandit or booking coordinator through us
Subscribe to updates
Submit feedback or a review
Use any related service offered through the website

By using the website or submitting your information, you acknowledge that you have read this Privacy Policy.

1. Who We Are

AryaSamajPandit.com helps individuals and families find and connect with Pandits for Arya Samaj ceremonies, Vedic havans, sanskars and related religious services.

For the purpose of this Privacy Policy, references to “we,” “us,” “our” or “AryaSamajPandit.com” refer to:

Legal entity: [Insert registered business or proprietor name]
Website: AryaSamajPandit.com
Email: [Insert official privacy email]
Phone: [Insert official phone number]
Business address: [Insert complete address]

Depending on how the service operates, we may act as the entity that decides why and how personal data is processed.

2. Personal Information We May Collect

We collect only the information reasonably required to respond to enquiries, coordinate bookings, provide services and operate the website.

Information You Provide Directly

You may provide:

Full name
Mobile number
Email address
City
Complete ceremony venue address
Preferred ceremony date and time
Type of ritual or service
Preferred language
Number of participants
Samagri requirements
Booking notes
Family requirements
Payment information
Feedback or complaints
Messages sent through WhatsApp, email or forms

Ceremony-Related Information

Depending on the service, you may voluntarily share additional information such as:

Names of family members
Age or date of birth
Marriage-related details
Preferred ceremony arrangements
Mobility or accessibility requirements
Dietary requirements
Venue restrictions
Information needed to coordinate a funeral or urgent ritual

Please avoid sharing sensitive information unless the service genuinely requires it.

Marriage-Related Information

For Arya Samaj marriage enquiries, you may provide information relating to:

Names of the couple
Ages
Marital status
Nationality
City and venue
Preferred ceremony date
Documentation status
Witness arrangements
Contact information

Do not send identity documents, certificates or photographs through an unverified contact.

When documents become necessary, use only the authorised method communicated by us.

Payment Information

When you make a payment, we may receive or store:

Payment amount
Transaction reference
Payment date
Payment status
Billing name
Limited payment-method information
Refund details

We may use third-party banks, UPI services or payment gateways to process payments.

We generally do not directly store complete card numbers, UPI PINs, banking passwords or other payment authentication credentials.

Information Collected Automatically

When you visit the website, our hosting, security, analytics or cookie tools may automatically collect limited technical information, such as:

Internet Protocol address
Browser type
Device type
Operating system
Approximate location based on IP address
Referring website
Pages visited
Time spent on pages
Date and time of access
Website errors
Cookie identifiers

We may use this information to maintain website security, understand traffic and improve usability.

3. How We Collect Information

We may collect personal information through:

Website enquiry forms
Booking forms
Contact forms
Phone calls
WhatsApp messages
Emails
Payment records
Customer support conversations
Feedback and review forms
Cookies
Analytics tools
Security and server logs
Information provided by an authorised family member

When another person submits information on your behalf, that person should have your authority to do so.

4. Why We Use Your Information

We may use personal information for the following purposes.

To Respond to Enquiries

We use your name, contact details and ceremony information to:

Understand your requirement
Respond to your questions
Suggest a relevant ritual or service
Check Pandit availability
Share service information
Provide booking assistance

To Coordinate Pandit Bookings

We may use and share relevant information to:

Identify an available Pandit
Confirm the date and venue
Coordinate travel
Explain samagri requirements
Manage changes or cancellations
Support communication between you and the Pandit

To Process Payments

We may use payment-related records to:

Confirm payments
Process booking advances
Issue refunds
Maintain accounting records
Investigate payment disputes
Prevent fraud

To Provide Customer Support

We may use your information to:

Respond to complaints
Resolve booking problems
Review service quality
Investigate misconduct
Provide updates about a confirmed service

To Improve the Website

We may review technical and usage information to:

Improve page performance
Identify website errors
Understand popular services
Improve enquiry forms
Prevent spam
Detect suspicious activity
Improve user experience

To Communicate with You

We may contact you about:

Your enquiry
Pandit availability
Booking confirmation
Payment status
Ceremony preparation
Schedule changes
Customer support
Feedback

We should not use service enquiries to send unrelated promotional messages without an appropriate basis or choice.

To Comply with Legal Obligations

We may use or preserve information when necessary to:

Maintain tax and accounting records
Respond to lawful requests
Protect users and service providers
Investigate fraud
Enforce our Terms and Conditions
Establish or defend legal claims
Comply with applicable law

5. Consent

When the law requires consent, we seek consent through a clear action, such as:

Submitting a form
Selecting a checkbox
Confirming a booking
Sending information to us
Accepting optional cookies
Choosing to receive promotional communication

You should provide information voluntarily and after understanding why we need it.

You may withdraw consent for future processing by contacting us. Withdrawal will not automatically affect processing that already took place lawfully.

When the requested data remains necessary to complete a confirmed booking, withdrawing consent may limit our ability to provide that service.

6. Lawful Uses of Personal Data

Depending on the circumstances and applicable law, we may process information:

With your consent
To provide a service that you requested
To fulfil a confirmed booking
To respond to information that you voluntarily provided
To comply with legal obligations
To protect against fraud or misuse
For another lawful purpose recognised under applicable law

We will not knowingly process personal information for an unlawful purpose.

7. How We Share Personal Information

We do not sell your personal information to advertisers or data brokers.

We may share limited information with the following parties when reasonably necessary.

Pandits and Acharyas

We may share relevant booking information with a suitable Pandit, including:

Your name
Contact number
City
Venue
Ceremony
Date and time
Language
Participant count
Ceremony requirements

The Pandit should use this information only to coordinate and perform the requested service.

Booking Coordinators and Support Personnel

Authorised coordinators may access information needed to:

Respond to enquiries
Check availability
Confirm bookings
Handle payments
Resolve customer concerns

Payment Providers

Banks, payment gateways and UPI services may process payment-related information according to their own privacy policies and security systems.

Website and Technology Providers

We may use providers for:

Website hosting
Email delivery
Form processing
Database storage
Website security
Analytics
Backup
Customer support
Spam prevention
Cloud services

These providers may process limited data on our behalf.

Communication Platforms

When you contact us through WhatsApp, email, SMS or another communication service, that platform may process information under its own privacy policy.

Professional Advisers

We may share information with accountants, lawyers, auditors, insurers or consultants when reasonably necessary.

Government or Legal Authorities

We may disclose information when:

The law requires it
A court or authorised body issues a valid request
We need to investigate suspected fraud
We need to protect a person from harm
We need to establish or defend a legal claim

Business Transfer

If the website or business undergoes a merger, acquisition, restructuring or asset transfer, relevant information may transfer as part of that transaction, subject to applicable law and suitable safeguards.

8. Independent Pandits

Some Pandits may provide services as independent professionals rather than as our employees.

Once we share necessary booking details with an independent Pandit, that Pandit may separately handle information required to coordinate the ceremony.

We encourage users not to share unnecessary documents, financial credentials or sensitive personal information with any service provider.

9. WhatsApp, Phone and Email Communication

When you contact us through WhatsApp, phone or email, we may retain your messages and contact information to manage your enquiry or booking.

WhatsApp and other communication providers operate their own platforms and may process metadata or communication information according to their policies.

Do not send:

Banking passwords
UPI PINs
Card PINs
One-time passwords
Unnecessary identity documents
Unrelated medical information
Confidential family disputes

We will never require your banking password, card PIN, UPI PIN or one-time password to confirm a booking.

10. Cookies

Cookies are small files or identifiers that a website may store or access through your browser.

We may use cookies for:

Essential website functions
Security
Form operation
Remembering preferences
Analytics
Performance measurement
Spam prevention
Advertising, when applicable

Essential Cookies

These cookies help the website function securely and generally cannot be switched off through the website.

Analytics Cookies

Analytics cookies help us understand how visitors use the website. Where required, we should use them only after obtaining the appropriate choice or consent.

Advertising Cookies

We may use advertising or remarketing tools only when disclosed through our cookie notice and enabled according to your choices.

You can control many cookies through your browser or cookie settings. Blocking some cookies may affect website functionality.

11. Analytics and Advertising Tools

We may use services such as:

Google Analytics
Google Search Console
Google Ads conversion tracking
Meta Pixel
Call tracking
Other performance or advertising tools

These tools may collect device, browser, referral and usage information.

Before publishing this policy, keep only the tools that the website actually uses.

When optional analytics or advertising cookies require consent, the website should not activate them before the user makes the relevant choice.

12. Call Recording

We do not record calls unless we clearly inform the caller or otherwise have a lawful basis to do so.

When call recording applies, we may use it for:

Booking accuracy
Staff training
Quality review
Complaint resolution
Fraud prevention

Add this section only when your business actually records calls.

13. Photographs, Videos and Testimonials

We do not automatically gain permission to publish photographs or videos merely because a ceremony took place.

We should seek appropriate permission before using identifiable ceremony photographs, videos, names or testimonials for:

Website galleries
Social media
Advertisements
Promotional material
Case studies

You may withdraw permission for future promotional use by contacting us, subject to legal and practical limitations.

Do not submit photographs of children unless a parent or lawful guardian has authorised their use.

14. Children’s Personal Data

The website is not designed for children to make bookings independently.

A parent, guardian or authorised adult should submit information relating to a child for ceremonies such as:

Namakarana
Annaprashana
Chudakarma
Karnavedha
Upanayana
Vedarambha

We should seek verifiable parental or guardian consent when applicable before processing a child’s personal data.

We do not knowingly use children’s personal data for behavioural tracking or targeted advertising.

15. Data Security

We use reasonable technical and organisational measures to protect personal data from:

Unauthorised access
Accidental loss
Misuse
Unlawful disclosure
Alteration
Destruction

Measures may include:

Access controls
Secure passwords
Software updates
Website security tools
Limited staff access
Secure hosting
Backup procedures
Encryption where appropriate
Review of service providers

No website, database, email system or internet transmission can provide absolute security.

You should also protect your device, email account and communication apps.

16. Personal Data Breaches

When we identify a personal data breach, we may:

Investigate the incident
Limit further exposure
Secure affected systems
Assess the possible impact
Maintain relevant records
Notify affected individuals when required
Notify the appropriate authority when required
Take corrective measures

Users should notify us promptly if they believe someone has misused their booking information or communicated through a fraudulent account.

17. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which we collected it, including:

Responding to an enquiry
Completing a booking
Providing customer support
Resolving disputes
Maintaining payment and accounting records
Meeting legal obligations
Preventing fraud
Establishing or defending claims

Possible retention periods may include:

Unconfirmed enquiry information: [Insert period]
Completed booking records: [Insert period]
Payment and accounting records: as required by applicable tax or accounting law
Complaint records: [Insert period]
Marketing preferences: until withdrawal or deletion
Security logs: [Insert period]

We may delete or anonymise information when we no longer need it, unless law requires longer retention.

The final retention schedule should match your real systems and business needs.

18. Data Stored Outside India

Some website, cloud, analytics, communication or payment providers may process or store information outside India.

When personal information moves across borders, we will take reasonable steps to use providers and arrangements that comply with applicable restrictions and safeguards.

We may also need to comply with any transfer-related directions issued by the Government of India.

19. Your Privacy Rights

Subject to applicable law, verification and relevant exceptions, you may request:

Information about the personal data we process
Access to a summary of your personal data
Correction of inaccurate information
Completion of incomplete information
Updating of outdated information
Erasure of information that we no longer need
Withdrawal of consent
Grievance redressal
Details of relevant data-sharing parties or categories
Nomination of another person to exercise rights in permitted circumstances

To protect your privacy, we may ask you to verify your identity before acting on a request.

We may decline or limit a request when applicable law permits or requires us to retain the information.

20. How to Submit a Privacy Request

Send your request to:

Privacy email: [Insert privacy email]
Phone: [Insert official phone number]
Postal address: [Insert address]

Include:

Your name
Contact number or email used for the booking
Booking reference, if available
Nature of the request
Enough information to locate the relevant record

Do not send unnecessary identity documents unless we request them through an authorised channel for verification.

We aim to acknowledge and respond within the period required by applicable law or within [insert internal response period], whichever applies.

21. Grievance Redressal

You may contact our grievance representative when you have a concern about the use of your personal information.

Grievance representative: Aditya Arya
Email: [email protected]
Phone: 8595764528
Address: Arya Samaj Mandir, Surajpur, Greater Noida, UP
Response period: Within 7 Days

Please explain the issue clearly and provide relevant booking or communication details.

We will review the complaint and make a reasonable effort to resolve it.

22. Promotional Messages

We may send promotional updates only when we have an appropriate basis to do so.

You can stop promotional communication by:

Clicking an unsubscribe option
Replying “STOP,” where supported
Changing your cookie or communication preferences
Contacting us directly

You may still receive essential booking messages after opting out of marketing.

23. Third-Party Websites

The website may link to:

Payment providers
Maps
Social media
Government websites
Communication platforms
Other external services

We do not control the privacy practices of third-party websites.

Review their privacy policies before submitting information.

24. Do Not Share Unnecessary Sensitive Information

Please do not send information that we do not need, including:

Banking passwords
UPI PINs
One-time passwords
Complete card details
Unrelated medical records
Confidential legal documents
Private family communications
Government identity documents without a genuine requirement

When a ceremony requires personal details, share only what remains necessary for that specific purpose.

25. Accuracy of Information

You should provide accurate and current information.

Name
Contact details
Venue address
Ceremony date
Booking information
Communication preferences

Incorrect information may cause delays or prevent us from coordinating the service.

26. Changes to This Privacy Policy

We may update this Privacy Policy when:

Our services change
We adopt new technologies
Our data practices change
Applicable law changes
We add new communication or payment methods

We will publish the revised policy on this page and update the “Last updated” date.

When a change materially affects how we use information, we may provide an additional notice where appropriate.

27. Contact Us

For privacy questions, requests or complaints, contact:

AryaSamajPandit.com
Legal entity: Arya Vedic Ritual Services
Privacy contact: Aditya Arya
Email: [email protected]
Phone: 8595764528
Address: Arya Samaj Mandir Surajpur, Greater Noida, UP
Business hours: 09 AM to 05 PM

Please mention “Privacy Request” in the email subject or opening message so that we can direct it correctly.